Support services are provided for the lifetime of the product by professional staff who are expert in all aspects of computer forensic aquisition and examination. Their backgrounds include computer forensic laboratory experience and training, system software development and experience in network administration. They maintain industry recognized, professional certifications including Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Product Specialist (MCPS), Certified Novell Engineer (CNE) and Certified Novell Administrator (CNA).

• Why is it necessary to have firmware updates?
• How do I know which firmware update to use for my Tableau bridge?
• Can I use the Tableau Firmware Update to update more than one Tableau bridge at a time?
• Will the Tableau Firmware Update work with USB?

• Will 3rd party forensic imaging applications recognize Tableau forensic bridges?

• Do Tableau bridges support NTFS on Windows 2000?
• Will I always be able to mount (see) logical drives on write-blocked Tableau forensic bridges?

• I'm using Linux Kernel 2.6.10 or later and the Tableau bridge isn't working when I connect it to the computer via USB. What's wrong?