Support services are provided for the lifetime of the product by professional staff who are expert in all aspects of computer forensic aquisition and examination. Their backgrounds include computer forensic laboratory experience and training, system software development and experience in network administration. They maintain industry recognized, professional certifications including Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Product Specialist (MCPS), Certified Novell Engineer (CNE) and Certified Novell Administrator (CNA).

• Do Tableau bridges support HPA/DCO?
• How do Tableau bridges handle HPA and DCO?
• Will Tableau's HPA/DCO suppport alter the hard disk permanently?
• Why are there switches on Tableau bridges?
• Can't you ship forensic bridges that work in all situations without configuration switches?
• Why do Tableau bridges have two different input power connectors?
• Why is there a black cap covering the DC IN B connector on my Tableau forensic bridge?
• Why do Tableau bridges have an LED marked "Write Block"?
• Which is faster, FireWire/1394 or USB2.0?
• I see products from other companies that look identical to Tableau's products. Are they the same?

• What kinds of USB devices does the T8 Forensic USB Bridge support?
• Can the T8 Forensic USB Bridge work with compound USB devices?
• Does the T8 work with USB memory card readers?
• The T8 is not seeing my USB device. What can I do?

• I see documentation for "internal switches" in the Tableau forensic bridges, but I don't know where these switches are on my T3 SATA bridge. Where are they?
• The T3 SATA bridge doesn't support USB and doesn't have a knock-out panel to access the internal switches. Why is the T3 different than the T4 and T5?
• Is Tableau planning to introduce an upgraded version of the T3 SATA bridge which supports USB and has a knock-out panel to access the internal switches?
• How does the T15 compare to the T3u?
• Can I use the "legacy" power connector on a SATA hard disk when using the T15?

• Will the T4 SCSI bridge work with Ultra320 SCSI hard disks?
• Will the T4 SCSI bridge work with HVD SCSI?
• What does it mean when the SCSI Detect light on the T4 SCSI bridge is blinking?
• Do I need to jumper a SCSI device for a specific SCSI ID when I'm using the T4 SCSI bridge?
• Can I attach more than one SCSI device to the T4 SCSI bridge at the same time?
• What is the meaning of the two LEDs (one green and one yellow) on the side of the T4 SCSI bridge?
• Does the T4 SCSI bridge terminate the SCSI bus?
• Why don't the T3 SATA bridge and T5 IDE bridge have ventilation slots like the T4 SCSI bridge?

• Why is my T5 or T14 yellow?
• How does the T14 compare to the T5?

• What are the specs for the TP1 power supply?
• How much power is available for the hard disk when using the TP1?
• Can the TP1 power any hard disk?
• Does a Tableau bridge provide FireWire/1394 Bus Power?
• Can Tableau bridges be powered by FireWire or USB bus power?

• I'm using Windows and I have a 1394B host adapter. When I connect this host adapter to the 6-pin (FireWire400/1394A) connector on my Tableau bridge, Windows doesn't recognize the bridge. What's wrong?
• When I connect two Tableau bridges to my computer at the same time on the same FireWire bus, sometimes Windows doesn't see one or both of the bridges. What's wrong?
• When I connect two Tableau bridges to my computer at the same time via USB, they don't seem to work correctly. What's wrong?
• I'm using a USB connector on the front of my computer and my computer is not seeing the Tableau forensic bridge. When I use a USB connector on the back of my computer everything is OK. What's wrong?
• I already have a IDE, SATA, or SCSI cable. Can I use these cables instead of the IDE, SATA, or SCSI cables sold by Tableau?